Every restaurant has blind spots. We uncover yours and advise on how to fix them.
Our mission is to ensure that your restaurant embodies excellence in every bite, every moment, and every experience.
We identify the critical improvements needed in service, ambiance, menu/food, and guest interactions.
One bad guest experience can result in lost business, negative word-of-mouth and eventual shutdown.
Think of what we do as the ideal combination of secret shopper, operations expert, food critic, and marketing consultant.